Orchestrated Healthcare Intelligence
Admin on autopilot. Dentistry in your hands.
ProClinic automates the admin side of your practice — clinical decisions stay yours. Ambient capture, structured clinical documentation, coding, prescriptions, referrals, invoices, and claims — designed to run in under five minutes, from consultation to invoice.
Built by a practising dentist and a specialist clinician · POPIA-aligned · Human-approved at every step.
72-second walkthrough · sign-in → schedule → chair-side capture → notes generated → coded plan → safety-checked prescription → invoice & claim → your approval.
Public launch · SADA 2026 · CTICC Cape Town
A day in the life
South African dentists lose two to four hours a day to paperwork.
Documentation. Coding. Medical-aid verification. Prescriptions. Referral letters. Claim resubmissions. The software that runs most practices was designed to store records — not to return your time.
After hours
Typing yesterday's notes
Clinical notes written from memory hours after the consultation. Coding gaps that surface only when the claim is rejected.
Between patients
Chasing medical-aid claims
Manual code lookups. Faxed pre-authorisations. Re-typed prescriptions on a separate script pad. Every hand-off is a place to lose an hour.
Reception
Reconciling invoices by hand
Invoices assembled from three systems. Statements posted in the evening. Aged receivables tracked on a spreadsheet the accountant hasn't seen.
It is not a discipline problem. It is a systems problem — and the answer is a new kind of system.
The beta, measured
Live in real South African practices, on real patients.
ProClinic has been running in beta with South African dental practices since May 2026 — now across ten practices under a structured KPI programme spanning clinical documentation, patient reach, and clinician-signal ratings. The read-out below is from real consultations, on real patients, in real practices.
250+
Clinical encounters
Live consultations captured, documented, and coded through ProClinic in real South African practices.
200+
Real patients
Unique patients seen through the platform. Test and synthetic accounts excluded.
75%
4–5 star ratings
In-product clinician ratings across generated notes, prescriptions, treatment plans, invoices, and referral letters.
Clinician signal, verbatim
“Over one hour saved per clinical day.”
Beta cohort mid-point survey (workflow fit).
Standout feature
“Automated clinical documentation.”
Beta cohort exit survey. NPS 5/5.
The difference
Not AI bolted onto legacy software.
Built AI-native from the ground up.
Most dental software was built to be a filing cabinet. AI arrived later, as a feature bolted on top. ProClinic starts from the opposite premise: the practice runs on the AI.
Legacy pattern
Software that stores records
AI-native
Software that returns your time
The legacy world charges you per seat to keep a filing cabinet online. The AI-native world charges for hours given back to your day.
Legacy pattern
AI added later, as a feature
AI-native
AI at every layer — capture, reasoning, coding, claims
A single large model bolted onto a form is a demo, not a workflow. ProClinic sequences 19 specialised agents with tool-calling, a shared knowledge base, and human approval at every gate.
Legacy pattern
Coding depends on your memory
AI-native
Coding validated against a governed knowledge base
Every SADA and ICD-10 suggestion is cross-referenced to a clinician-verified card set. Cite-or-refuse — never fabricated.
Legacy pattern
Notes typed after hours
AI-native
Notes generated during the visit, signed at the chair
Ambient capture during the consultation. Structured clinical documentation drafted for you. Your signature before anything downstream fires.
Legacy pattern
Locked to a desktop PC in one room
AI-native
Cloud-native — any device, any location, multi-practice
Hosted on AWS. Ready for multi-site groups on day one.
ProClinic is a full practice operating system — not a plug-in, and not dependent on plug-ins.
How it works
Listen → Generate → Approve.
Step 1
Listen
ProClinic listens to every word of the consultation. Nothing missed, nothing to type — your hands stay on the patient.
Step 2
Generate
A central orchestrator sequences 19 specialised agents. The note generator retrieves patient history, cross-references allergies and interactions, and produces structured clinical documentation grounded in the verified knowledge base. The coding agent proposes SADA and ICD-10 codes with citations to the same source of truth.
Step 3
Approve
Every clinical, patient-facing, and financial output waits for your signature. Three deliberate approval gates create a complete audit trail. The dentist stays accountable.
Clinical safeguards
Three approval gates. One clean audit trail.
Clinical gate
The AI generates. You validate. Every clinical note requires your signature before any downstream action fires.
Protected by: Medical Records Act
Result: The medico-legal record of the consultation.
Patient-facing gate
Treatment plans, prescriptions with allergy and drug-interaction checks, and specialist referral letters — all reviewed and signed before reaching the patient.
Protected by: Medicines and Related Substances Act
Result: A defensible record of clinical decisions and patient communications.
Financial gate
Invoices auto-generated from billing codes. No invoice reaches a patient or medical aid until you verify. Claims checked before submission.
Protected by: Coding errors, billing irregularities, and inadvertent fraud risk
Result: A full financial audit trail for every claim and invoice.
Compliance & data residency
Built in South Africa. Compliant with South Africa.
POPIA-aligned
Personal information is processed under the discipline of the Protection of Personal Information Act, with a registered Information Officer and clear consent, purpose, and retention rules.
Hosted on AWS
Patient data lives on AWS enterprise infrastructure. Multi-region cloud architecture is ready to deploy for other jurisdictions as ProClinic scales.
Encryption and audit
Encryption at rest and in transit. Role-based access. Every agent call, every approval, every claim — logged, timestamped, and searchable.
Founding cohort
A small group of South African practices launching with us.
The founding cohort is a limited group of practices that go live at launch, help shape the roadmap, and receive hands-on onboarding from the founders. Cohort members get direct access to the clinical and engineering team, priority on new agents, and a permanent voice in how the product evolves.
The founders
Built by clinicians who live the problem.
Dr Louis Trichardt
Co-founder & CEO
HPCSA DP0116726
Practising dentist and owner-principal of Cosmetic Dental, Cape Town. Vatech Chief Dental Clinical Officer (KOL). 8 years of clinical experience in real-world dentistry. He built ProClinic because he lived the admin burden every day.
Dr Ruzaan Marais
Co-founder & CCO
HPCSA MP0866334
Specialist Urologist. FCUrol(SA) 2026, MMed (Urology) Stellenbosch 2026. Beta-tested and clinically validated a live SA e-prescribing platform. Owns clinical governance, validation, and POPIA-aware workflow design.
A practising dentist who lives the problem, and a specialist clinician who guarantees the medicine is safe and defensible.
SADA 2026
See it live at SADA 2026.
ProClinic launches publicly at the SADA Dental & Oral Health Congress at CTICC Cape Town, 21–23 August 2026. We are on Silver Stand S53 with two tablets running the live product and walk-in demos any time during the congress.